- Customer Wise Product Based Contract Creation
- Product Contract for AMC / ASC / Warranty
- Product Serial Number Maintenance
- Contract Visit Type Information ( Customer Place / Our Place )
- Product Wise Regular Visit Information
- Product Warranty Information
- Contract Status Information ( Active / Cancel / Suspend)
- Quotation Information
Service Contract
- Service Requested Customer Information
- Service Request Received Mode Information
- Request Wise Priority Information
- Request Based On Details ( On call / Contract )
- Service Request Based Service Person Assign.
- Product Problem Information
Service Request
- Service Person Assign for based on the Service Request.
- Service Person visited Information
- Service Person Completed & Non-Completed Information
- On Call Based Service Amount collection
- Service Spare Products Maintenance
- Delivery Challan Maintenance
- Products Inward & Outward Information
- Service Based Status Information
- Compliant Number Based Service Visited & Completed Information
- Completed Service with Solutions Given Information
Service Information
- Automatic SMS & E-Mail for Every Service Request.
- E-mail & SMS for Service Person Assign.
SMS & E-Mail Communication
- Contract / Service Request Details
- Spare Products Reports
- Quotation / DC Details
- Customer Outstanding Reports
- Contract Based & Service Based Amount Collection Reports
Reports
- Dash Board for Complaints ( Service Request )
- Total Complaints
- Un Assigned Complaints
- Assigned Not Attended Complaints
- Attended Not Completed Complaints
- Completed Complaints
- Not Completed Complaints
-
Dash Board for Contract Information
- Total Live Contracts
- New Contracts
- Renewed Contracts
- Expired Contracts
- Next Month Expiry Contracts
- Expired Not Renewed Contracts
- Regular Visit Required Contracts
- Regular Visit Completed Contracts
- Regular Visit Not Completed Contracts
- Warranty Expired Contracts
Dash Board
- Fin Year Management
- Multi Branch Management
- Branch Wise User Creation With user Restriction